Apply, Renew & Pay for a Business Licence

The application and renewal process for a business licence is:

  1. Complete a Business Licence Application and either email to licence@cnv.org or stop by City Hall and place in one of our exterior drop boxes (note: new business accounts that are completing an application are subject to a $50 Application Fee).
  2. Once the application has been processed, the application will be reviewed internally.
  3. As part of the review, the file may be reviewed by the Planning Department to determine if the proposed business use is permitted at the address.
  4. The business may be requested to complete inspections which may include Building, Electrical, Plumbing/Gas and Fire Inspection and, if appropriate, Vancouver Coastal Health Inspection.
  5. If all inspections pass, you will be given a Business Licence invoice.
  6. Once payment has been completed you will receive your Business Licence.

Business Type

The type of business you operate will determine the application process.

Home Office

A business qualifies as a home office if it meets these criteria:

  • Located at their residence in the City of North Vancouver
  • No staff on the premises
  • No sale or retail
  • Using only standard office equipment

Complete the Application or renewal for a Home Office Business License form. If the applicant is not the business owner, please complete the Authorization Letter for Representative form and include it with your Business Licence Application. 

All Other Businesses

All other businesses use the Business Licence Application Form to apply for or review a Business Licence. If the applicant is not the business owner, please complete the Authorization Letter for Representative form and include it with your Business Licence Application.

Business categories include:

  • Home Occupation - operating from a home (but not qualifying as a home office), accepting clients into the home, staff operating on the premise
  • Resident Business - business operating at a commercial location
  • Non-Resident Business - contractors from a different municipality doing business within the City of North Vancouver
  • Food Trucks - Food Trucks have additional criteria which apply to their operation. Learn more at Food Trucks & Mobile Food Cart Guidelines & Policy

Pay & Renew Online

You can pay and renew online using CityServe, our online service centre. In order to pay or renew you will need to log into your account or create one.

We recommend that businesses create CityServe accounts using generic email addresses (e.g. info@..., accounting@..., etc.) so they can easily manage and control access to their CityServe account as staff change.

To proceed click the button below to launch CityServe. 

 

The information on this form is collected under the authority of "Business Licence Bylaw, 2018, No. 8640" and will be used only for the purposes related to this bylaw. Information printed on the issued licence is a public record. Other personal information identifying the applicant or owner(s) not printed on the licence is protected under the Freedom of Information and Protection of Privacy Act.

Our online service centre allows you to print a Business Licence from CityServe.  

Note: for a renewal licence, the new licence will be available to print after the current Business Licence has expired

In order to print your Business Licence, please follow these instructions:

  1. Click into ‘My Projects’

  2. Click into ‘View Details’

    Business Licence - print instructions
  3. Click into ‘View Documents’
    Business Licence - print instructions

  4. A PDF of your Business Licence will open - click to print as usual.
 

How to Print Your Business Licence

Our online service centre allows you to print a Business Licence from CityServe.  

Note: for a renewal licence, the new licence will be available to print after the current Business Licence has expired

In order to print your Business Licence, please follow these instructions:

  1. Click into ‘My Projects’

  2. Click into ‘View Details’

    Business Licence - print instructions
  3. Click into ‘View Documents’
    Business Licence - print instructions

  4. A PDF of your Business Licence will open - click to print as usual.
 
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