Universal Accessibility

The City supports regional and provincial transportation initiatives to improve the way people with disabilities can conduct daily business and access community services. These programs include those offered by Translink, SPARC BC, and North Shore cab companies.


Many of Translink's transit services are fully accessible, and most buses have either low-floor access or are lift-operated.


Translink's HandyDART is a door-to-door customer transit service that uses specially-equipped vehicles to carry passengers with physical or cognitive disabilities who are unable to use public transit without assistance. Program registration and a small fee are required to ensure that each eligible passenger's travel needs are considered.


HandyCard is a photo-identity card for customers who can't use public transit without assistance. Cardholders are entitled to Concession fares and their attendant travels for free when traveling on buses, SkyTrain, SeaBus, and West Coast Express. 

SPARC BC Parking Permit Program

The City has a Disability Parking Policy that works in conjunction with the Social Planning and Research Council of BC's parking permit program. The SPARC-managed pass program enables people with disabilities to legally park in designated areas. Special parking allows people with limited mobility to safely access buildings and services in the community. Learn more on the Accessible Parking & Permits page or the SPARC website.

North Shore Taxi Services

Both North Shore Taxi and Sunshine Cabs have several taxis in their fleets that can accommodate wheelchairs and provide travel service for people with disabilities.

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