Permit Parking

The following steps support those seeking a parking permit for a variety of needs, such as:

Resident and Homecare Support

• Resident Permit – for residents who are the registered owner, lessee, or principal operator of the vehicle
• Company Car – for residents who drive a work vehicle but are not listed on the vehicle registration
• Homecare Provider – a nurse, family member, or friend who provides medical care at a resident’s home
• Vancouver Coastal Health North Shore Home Support Program – for authorized care staff
• Low-income Resident – residents who qualify for the non-market exempt permit rate

Short-term and Visitors

• Courtesy Vehicle – provided by a repair shop or dealership
• Rental or Borrowed Vehicle
• Contractor Vehicle – for hired work at a resident’s home
• Out-of-Town Visitor or House Sitter – staying at a resident’s address
• New Resident from out of Province – recently moved and waiting for ICBC documents and BC licence plates
• Visitor Day Pass – for guests of residents with a valid parking permit
  
  

1. Check if your address is eligible for a permit

Use the parking permit areas map to see if your home is in a resident parking permit area. You can use the search bar in the top right corner to check your address. The purple shapes on the map denote boundaries of parking permit areas.

2. Confirm your vehicle qualifies 

Your vehicle must meet all of the following requirements:

• Gross Vehicle Weight (GVW) is less than 5,500 kgs
• Vehicle length is under 6.1 meters
• Not a trailer

3. Create an account and apply online

Visit cnvpermits.ezpayca.com to create an account. You'll need to provide the following information:

• The vehicle owner's name, phone number, and email address.
• Your residential address (for Resident and Homecare support permit types, this must match the address on your ICBC vehicle registration). 
• Required documentation specific to your type of permit.
• Vehicle details, including model, license plate, and ICBC registration number. 
• For company vehicles: a letter from your employer confirming your employment and use of the vehicle for work.
• For contractors: proof that you are working for a resident who lives at an eligible address in the permit area, along with the work dates you will be doing the work.

What happens next?

• City staff will review your application within five (5) business days.
• If all documentation is included and your address and vehicle qualifies, you will receive an email with directions on how to purchase your permit online.
• Your permit will become active only after payment is completed. 

There are two types signs to indicate where vehicles with permits can park. These rules help balance the needs of local residents, visitors, and businesses. Here's what to look for when parking in permit areas.

Time-Limited Parking Exempt with Permit

• All vehicles are allowed to park for the duration of time indicated on the sign (e.g., 2 hours) during the indicated time of day (e.g., 9 a.m. – 9 p.m.).
• Registered vehicles with a resident parking permit that corresponds to the permit area listed on the sign do not need to adhere to the indicated time restriction and may park for up to 72 hours.
• All vehicles are allowed to park for an unlimited duration of time outside of the indicated time of day restrictions.
• Used to increase vehicle turnover in busy areas while prioritizing nearby residents to find a spot to park near their home.

Pay Parking Except with Permit

• Registered vehicles with a resident parking permit that corresponds to the permit area listed on the sign do not need to pay to park and may park for up to 72 hours.
• Pay parking except with permit is in effect 9 a.m. – 9 p.m.. Any vehicle (with a permit or not) can park for free outside this period.
• Used to manage parking in areas of high demand while prioritizing nearby residents.

To keep your resident parking permit active, you must renew it before it expires. Permits must be valid and up to date to avoid receiving a ticket.

Each year, we send an email reminder approximately one month before your permit expires as a courtesy. However, even if that email doesn’t land in your inbox, it’s still your responsibility to make sure your permit stays valid and up-to-date. 

When renewing your permit, you need to provide the same information as you did when you first applied. This helps us confirm that you still live at the same address, your vehicle details are accurate, and your account information is up to date.

Various types of permits and associated fees are shown in the table below.

Getting Started 

Where can I find my permits online? 

• If you don't have an existing permit, you will land on the “View / Add Permits” page, which shows available options. If you don't have an existing permit, upon login you'll land on the ‘View / Add Permits’ page that will list all available options.
• If you already have a permit, look for the “Renew Permit” link above your active or previous permits.
• If you are on another page, select the “View / Add Permits” tab from the top to return to the full list.

Where can I find my ICBC registration number?

You will need your ICBC registration number to apply. Check your Owner's Certificate of Insurance and Vehicle Licence — it’s the paper document that should be kept in your vehicle. Your registration number is printed on the right-hand side (circled in the example below).

Account

How does enforcement know I have an active permit?

Your permit is stored digitally. Parking enforcement officers use wireless devices to check your licence plate in real time and confirm that you have a valid permit. 

Why can't I see my permit when I log into my account?

To access your existing permits, log in using the same phone number or email address you used when you first created your account. If you log in with a different phone or email address, you will create a new account that won’t show your existing permits. Tip: Check which login method you used originally. 

How do I update my licence plate on my permit?

Email bylaw@cnv.org with your old and new licence plate numbers. Staff can update this during your permit period. When renewing, submit updated insurance documents that show you new plate number. 

Payment

How do I add or remove a payment card?

• Log in at cnvpermits.ezpayca.com
• Go to the Payment Tab.
• To add a card, select “Add Card”, enter your new card information, then save.
• To delete a card, choose one you want to remove and click “Delete Card”.

Note: You can’t edit an existing card – you can only add or delete.

Can I pay for someone else's permit?

Yes. Click “Add New Permit” and fill in the permit holder’s information. Once approved, you will get a confirmation email with payment instructions.

General

When will my block receive permit parking?

Permit parking will continue where it already exists today. For residents living on blocks which are newly eligible for permit parking, see the Curb Access & Parking Implementation Phases Map 2025 to learn when new permit parking areas will be implemented.

The new permit parking areas will become active as new signage is installed block-by-block beginning in mid-September in Lower Lonsdale. All new permit parking areas will be active by mid-November.   

My block is not eligible for permits. Will it be changing to a permit area? 

Staff will continue to monitor all blocks in the city, particularly those that are at the edges of permit areas, to determine whether areas will be expanded in the future. The City determines whether permit parking will be added to a block based on parking occupancy. You will receive a notification if there is a change to parking near your home.

As a resident who lives in a resident-exempt permit parking area, what are my parking options outside of purchasing a permit? 

Residents are encouraged to use off-street parking where possible, such as parkades, garages and driveways. Time-limited parking except with permit is in place from 9am-9pm. Any vehicle can park overnight, regardless of permit. 

I am having visitors over for a social event. Where can they park? 

Visitors will need to follow the relevant parking regulations signs. In most permit parking areas, visitors can park for up to 2 hours between 9am-9pm. 

How were the permit area shape & size determined? 

Neighbourhood permit areas have been created to maximize the flexibility for residents to find a space to park near their homes, while limiting vehicle travel within an area. If areas are too small, they limit access near one’s home. If areas are too big, they can contribute to trip generation (e.g., parking elsewhere in an area to run errands).  Area creation took into account regional practices; use of arterial roads to define permit area boundaries; topography (where people typically prefer to walk across the slope, rather than up/down hill); existing parking occupancy; major trip generators; and predictable and equal access. 

As a resident, how will these changes support me to secure parking in front of my home? What can I do if people continue to park in these spaces? 

While the City seeks to prioritize residents finding a space to park on-street, this is public space and is not intended to be guaranteed for any specific individual, or for people residing in specific housing types.  The City is helping prioritize all residents find parking near their homes by introducing permit parking on blocks with consistently high parking demand. By changing to a neighbourhood permit area system, residents who are permit holders will have access to more parking near their home, beyond their immediate block face. 

If your block has not been identified as a permit parking block in the initial implementation phase, you can still request permit parking to be introduced on your block, as the City will continue to monitor occupancy and will consider further changes and adjustments accordingly. 

Residential area parking availability is also expected to improve based on expanding permit parking areas, and by bringing on-street rates into closer alignment with off-street rates, more vehicles are expected to use off-street spaces (e.g., driveways, garages, underground parkades) where they exist.