CityServe Online Service Centre

CityServe, our online service centre, makes it easier for you to do business with the City. Get real time information, faster processing, enhanced data security and - best of all - reduce your number of visits to City Hall.


What Can You Do With CityServe?

You can use CityServe to: 

  • Check the status of your applications online
  • Pay for outstanding permit and licence fees
  • Apply for a new dog licence & renew existing ones
  • Request inspections

We're always working to improve CityServe and add functionality. Coming soon:

  • Apply for additional permit and licence types
  • Review permit status and inspection results

In order to access CityServe you need to create an account. Download our How to create a CityServe account guide.


Create Your Account

To create your account go to Once you register, an email will be sent to you to activate your account. After your account has been activated and you've logged in, we encourage you to update your contact information under your Account Profile.


Contact Us

If you experience any difficulties creating your account. or you don't see your current permits or licences once you've logged in, please email

If you have questions about your applications with the City, please contact the department(s) directly:

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