CITY Hall
City Hall services are being delivered online and by telephone with some services available by appointment. Got questions? Contact us info@cnv.org or call 604-985-7761 from 8:30am to 5pm (Monday to Friday). See online services for 24/7 access.

CITY FACILITY CLOSURES

OUTDOOR SPACES
  • All parks, trails and outdoor City facilities are OPEN, except Ray Perrault field to organized games/practices.

Please maintain a physical distance from other people of 2m (six feet) when outside your home.


Find more info on COVID-19:

COVID-19 Updates

New Public Health Order Issued November 7

Urgent action is needed to slow the spread of COVID-19. By order of the PHO, individuals and businesses in the Lower Mainland and Fraser Valley must significantly reduce social interactions and travel for the next 2 weeks.

The order is in effect until November 23, 2020 at 12:00 pm. Review the order.

Coming together even when apart.

Our community’s resiliency and strength matters now more than ever as we move forward towards a new normal in the City. Please help to flatten the curve by following public health guidelines. We’re following a measured, careful approach to recovery.


A New Normal for Our City

All essential services the City provides to its residents and businesses, continue. City Hall services are being delivered online and by telephone. Some services are available by appointment. We have begun to reopen some of our City facilities such as the library, and some recreation areas. In keeping with direction from our Provincial Health Officer, the expectation is that everyone wears a mask in all indoor public spaces.

The City’s been following its COVID-19 Transition Plan through the various stages of the pandemic and the orders of our provincial and regional health officials. Our priority is to keep our community safe, give our community space to move and commute and socialize, as well as support our local businesses and families as we transition through this next phase of recovery and onto a new way of doing things. We’re all moving forward together towards the ‘New Normal’. The City’s formal transition plan outlines our approach over the next 12-18 months to re-open or adjust our levels of service. >> Learn more

CHANGES & UPDATES

+ Status of City Hall & Essential Services + Status of Outdoor Facilities + Pedestrian Safety Upgrades + Community Resources + Open Streets in the City

Online City Services

See the full list of services available online.

Affected City Services

Find out what services have been impacted and how to access those available.

Business Resources

Supporting local businesses during the COVID-19 emergency. Get resources for your business.

Financial Recovery Task Force

Learn how we're helping our business community through these challenging times.

Follow the direction of our local, provincial and federal public health authorities:
  • Practice physical distancing: Even if you are not sick, you should keep about two meters (six feet) from other people when you are outside of your home.
  • Wash your hands and avoid touching your face.
  • Stay at home if you are feeling unwell.
  • Avoid contact with people who appear to be physically unwell.

If you are worried about symptoms related to COVID-19, call the BCCDC’s COVID-19 information line at 1-888-COVID19 (1-888-268-4319). Or visit the BC Centre for Disease Control’s (BCCDC) website at covid-19.bccdc.ca.

Non-Health Related Questions: For non-health related issues such as EI, general advice and additional COVID-19 info, call 1-888-COVID19 or 1-888-268-4319 or text 604-630-0300.

Coronavirus disease (COVID-19) is impacting City’s businesses and their operations. The City has been helping the local business community get the most accurate and up to date information to help business owners make informed decisions through this challenging time and assist them in meeting the Province’s safety and operational guidelines . To assist businesses affected by COVID-19 we’ve created this business resource hub which includes information about Mayor Buchanan’s Economic Recovery Task Force, Shop CNV program and more.

See Supporting Local Business During COVID-19

What You Can Do

Follow the direction of our local, provincial and federal public health authorities:
  • Practice physical distancing: Even if you are not sick, you should keep about two meters (six feet) from other people when you are outside of your home.
  • Wash your hands and avoid touching your face.
  • Stay at home if you are feeling unwell.
  • Avoid contact with people who appear to be physically unwell.

If you are worried about symptoms related to COVID-19, call the BCCDC’s COVID-19 information line at 1-888-COVID19 (1-888-268-4319). Or visit the BC Centre for Disease Control’s (BCCDC) website at covid-19.bccdc.ca.

Non-Health Related Questions: For non-health related issues such as EI, general advice and additional COVID-19 info, call 1-888-COVID19 or 1-888-268-4319 or text 604-630-0300.

Business Resources

Coronavirus disease (COVID-19) is impacting City’s businesses and their operations. The City has been helping the local business community get the most accurate and up to date information to help business owners make informed decisions through this challenging time and assist them in meeting the Province’s safety and operational guidelines . To assist businesses affected by COVID-19 we’ve created this business resource hub which includes information about Mayor Buchanan’s Economic Recovery Task Force, Shop CNV program and more.

See Supporting Local Business During COVID-19

Health Resources

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