COVID-19 Updates (Coronavirus Disease)

CITY FACILITY CLOSURES
  • Harry Jerome Community Recreation Centre. Spring Break camps will continue.
  • John Braithwaite Community Centre. Shower program for homeless will continue.
  • Centennial Theatre
  • North Vancouver City Library. Library material due dates extended to April 30, fines waived. Digital and online services remain available.

SPORTS FIELDS, PLAYGROUNDS, PARKS
  • All outdoor park facilities CLOSED. Sports courts, pump track, and skatepark
  • City playgrounds CLOSED
  • Sports fields CLOSED to games/practices
  • Fields are OPEN for casual use only
  • Parks/trails OPEN

Please maintain a physical distance from other people of 2 m (six feet) when outside your home.


For additional COVID-19 information visit:

COVID-19 Updates (Coronavirus Disease)

IMPORTANT UPDATES

Playgrounds, Sports Fields & Parks/Trails

  • City playgrounds CLOSED
  • All outdoor park facilities CLOSED. Sports courts, pump track, and skate park
  • Sports fields CLOSED to games/practices
  • * Fields are OPEN for casual use only .
  • * Parks/trails OPEN: Park washrooms are open.

*PHYSICAL DISTANCING: Practice physical distancing even if you are not sick, you should keep about two meters (six feet) from other people when you are outside of your home. This includes outdoor spaces like parks, trails and fields (casual use).


City Hall Temporarily Closed to the Public

Your health and safety is important to us so City Hall is temporarily closed to the public but open for business. We've got lots of online services & staff available to help you 8:30am-5pm.

Email info@cnv.org / Call 604-985-7761

Customer service contacts: cnv.org/ContactUs


City’s Core Services Continue Uninterrupted

Questions or comments, we’re here: 604-985-7761. Connect with us online.


Keeping Pedestrians Safe

We’re making changes across the City to help provide a more comfortable experience for pedestrians and to support the current physical distance requirements. 

Here’s what we’re doing:

  • automating many of our pedestrian signals so you don’t need to touch the button to cross the street. You’ll notice signs at key locations alerting pedestrians to this change. 
  • connecting with local businesses, such as grocery stores and banks, to help them manage lineups outside of their business. This will help us maintain an appropriate physical distance between those waiting in line and pedestrians passing by.
  • monitoring our greenways, high volume pedestrian areas and key intersections and installing additional signage where necessary to remind pedestrians to respect physical distancing requirements.

 

The City is closely monitoring the COVID-19/Coronavirus situation, and as always, the health and safety of our community and staff is a priority. We are working with our agencies, partners, neighbouring communities and health authorities regarding handling of the impacts of COVID-19.

Municipalities are guided by local, provincial and federal health authorities on health matters. At this time, Vancouver Coastal Health and the BC Centre for Disease Control advises the risk of transmission in the region remains low, yet active measures are required to address the spread of the virus. The City will adjust its response to COVID-19 based on advice and direction from public health officials and the provincial health authorities.

Thank you for your patience and cooperation during this challenging time.

  • City Hall is temporarily closed to the public. We've got lots of online services & staff available to help you 8:30am-5pm Monday to Friday.
  • Closure of  all civic facilities: Harry Jerome Community Recreation Centre, John Braithwaite Community Centre, Centennial Theater, North Vancouver City Library
  • Starting Monday, March 30th, Council meetings will be conducted virtually
  • Advising the public and staff to stay away from City Hall and public places
  • Activating the City Business Continuity plans to ensure we can maintain our core City services, such as water, sewers, fire etc
  • Ensuring critical staff have the office resources required, should they need to work from home
  • Working with our community partners, agencies and neighbouring municipalities to address the situation
  • Regularly communicating with the community regarding public safety updates and information


Event & Program Cancellations

The City is reviewing all gatherings following direction from the Provincial Health Officer. There will be no events or programs with 50 people or more.

Public consultation events and open houses are temporarily suspended. They are replaced with online consultation and feedback channels as well as the City’s online engagement platform, Let’s Talk.

Keeping Pedestrians Safe

We’re making changes across the City to help provide a more comfortable experience for pedestrians and to support the current physical distance requirements. 

Here’s what we’re doing:

  • automating many of our pedestrian signals so you don’t need to touch the button to cross the street. You’ll notice signs at key locations alerting pedestrians to this change. 
  • connecting with local businesses, such as grocery stores and banks, to help them manage lineups outside of their business. This will help us maintain an appropriate physical distance between those waiting in line and pedestrians passing by.
  • monitoring our greenways, high volume pedestrian areas and key intersections and installing additional signage where necessary to remind pedestrians to respect physical distancing requirements.
Follow the direction of our local, provincial and federal public health authorities:
  • As much as possible, stay home.
  • Stay at home if you are feeling unwell.
  • Avoid contact with people who appear to be physically unwell.
  • Wash your hands and avoid touching your face.
  • Practice physical distancing: Even if you are not sick, you should keep about two meters (six feet) from other people when you are outside of your home.

If you are worried about symptoms related to COVID-19, call the BCCDC’s COVID-19 information line at 1-888-COVID19 (1-888-268-4319). Or visit the BC Centre for Disease Control’s (BCCDC) website at www.bccdc.ca.

Non-Health Related Questions: For non-health related issues such as EI, general advice and additional COVID-19 info, call 1-888-COVID19 or 1-888-268-4319 or text 604-630-0300.


Message from Mayor Linda Buchanan

These are stressful and unprecedented times, and we are taking the necessary and important steps to help contain the spread of the COVID-19 virus. It is up to all of us to reduce transmission. Washing your hands regularly and distancing yourself from others remains the most important steps individuals can take. Closing public facilities, cancelling public events, and following the advice of federal and provincial health authorities is critical for our community. Let’s look after one another, and support those who may be in need of help.

What We're Doing

  • City Hall is temporarily closed to the public. We've got lots of online services & staff available to help you 8:30am-5pm Monday to Friday.
  • Closure of  all civic facilities: Harry Jerome Community Recreation Centre, John Braithwaite Community Centre, Centennial Theater, North Vancouver City Library
  • Starting Monday, March 30th, Council meetings will be conducted virtually
  • Advising the public and staff to stay away from City Hall and public places
  • Activating the City Business Continuity plans to ensure we can maintain our core City services, such as water, sewers, fire etc
  • Ensuring critical staff have the office resources required, should they need to work from home
  • Working with our community partners, agencies and neighbouring municipalities to address the situation
  • Regularly communicating with the community regarding public safety updates and information


Event & Program Cancellations

The City is reviewing all gatherings following direction from the Provincial Health Officer. There will be no events or programs with 50 people or more.

Public consultation events and open houses are temporarily suspended. They are replaced with online consultation and feedback channels as well as the City’s online engagement platform, Let’s Talk.

Keeping Pedestrians Safe

We’re making changes across the City to help provide a more comfortable experience for pedestrians and to support the current physical distance requirements. 

Here’s what we’re doing:

  • automating many of our pedestrian signals so you don’t need to touch the button to cross the street. You’ll notice signs at key locations alerting pedestrians to this change. 
  • connecting with local businesses, such as grocery stores and banks, to help them manage lineups outside of their business. This will help us maintain an appropriate physical distance between those waiting in line and pedestrians passing by.
  • monitoring our greenways, high volume pedestrian areas and key intersections and installing additional signage where necessary to remind pedestrians to respect physical distancing requirements.

What You Can Do

Follow the direction of our local, provincial and federal public health authorities:
  • As much as possible, stay home.
  • Stay at home if you are feeling unwell.
  • Avoid contact with people who appear to be physically unwell.
  • Wash your hands and avoid touching your face.
  • Practice physical distancing: Even if you are not sick, you should keep about two meters (six feet) from other people when you are outside of your home.

If you are worried about symptoms related to COVID-19, call the BCCDC’s COVID-19 information line at 1-888-COVID19 (1-888-268-4319). Or visit the BC Centre for Disease Control’s (BCCDC) website at www.bccdc.ca.

Non-Health Related Questions: For non-health related issues such as EI, general advice and additional COVID-19 info, call 1-888-COVID19 or 1-888-268-4319 or text 604-630-0300.


Message from Mayor Linda Buchanan

These are stressful and unprecedented times, and we are taking the necessary and important steps to help contain the spread of the COVID-19 virus. It is up to all of us to reduce transmission. Washing your hands regularly and distancing yourself from others remains the most important steps individuals can take. Closing public facilities, cancelling public events, and following the advice of federal and provincial health authorities is critical for our community. Let’s look after one another, and support those who may be in need of help.

Business Resources

Notices & News Releases

BC Government News Release: Guidance to retail food and grocery stores operating during COVID-19

BC Government Notice - Are you a business that can supply products and services in support of B.C.'s COVID-19 response? From April 1st Companies looking to offer support or supplies to help with the fight against COVID-19 can do so through the COVID-19 Supplier Hub


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Business Resources

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