COVID-19 Updates

City Hall Temporarily Closed to the Public

Your health and safety is important to us, so City Hall is temporarily closed to the public, but open for business. Our online services and staff are available to help you 8:30am-5pm. Find more info about:

• Affected City Services
• Online services
• Building & Permits
• Development Applications
• Contacting City Hall

City’s Essential Services Continue Uninterrupted

• Garbage, green can and recycling collection
• Online services: payments, permit applications and more
• Engineering services
• Bylaw services
• Fire & Rescue Services

Questions or comments? Call 604-985-7761, email info@cnv.org or find department contacts here.

City Events

The City is adhering to the order of the Provincial Health Officer regarding public gatherings. At this time, there will be no events or programs with 50 people or more in our community. While the City’s own festivals and events as well as numerous community events have been cancelled for this fall and winter, there are now many virtual and modified events taking place. Please visit our revised ‘Community Events Calendar’.

Public Consultation

In-person public consultation events and open houses are temporarily suspended. However, Public Input Period and Public Hearings are being held virtually. More information at cnv.org/CouncilMeetings. Visit the City’s digital engagement platform, Let’s Talk for opportunities to engage with us online.

All parks, trails and outdoor City facilities are OPEN, except for Ray Perrault field which remains closed to organized games/practices.

Please follow all public health guidelines, when using City facilities. Remember to keep two metres (six feet) of physical distance between you and other users, and ensure you wash or sanitize your hands before and after use.

The Shipyards - See COVID-19 Programming Guidelines -PDF

We’ve made changes across the City to help provide a more comfortable experience for pedestrians and to support physical distance requirements. Here’s what we’ve done.

To allow space for physical distancing we’ve closed the following spaces to vehicles:

• Wallace Mews: open to cyclists & pedestrians.
• Central Lonsdale: temporarily removed parking at key locations to allow more space between businesses line ups and pedestrians.
• West Grand Boulevard Keith Rd to 19th St: temporarily closed the northbound lane to vehicles. Open for cyclists.

To reduce the risk of transmission of COVID-19 we:

• Automated pedestrian signals at key intersections so you don’t need to touch the signal button to cross the street.
• Provided line up assistance for local businesses to help establish queueing areas that maintain physical distance between those waiting in line and pedestrians passing by.
• Continue monitoring our greenways, high volume pedestrian areas and key intersections and installing signage as needed reminding pedestrians to respect physical distancing requirements.

Social Support Resources

Social support resource information related to the COVID-19 pandemic is available at Connect North Shore. The tri-municipal web portal is on the North Shore Emergency Management website and contains contact lists for help with Housing and Shelter, Food, Mental Health, Abuse, Financial, as well as support information for seniors and youth. Volunteer and donation opportunities are also listed on Connect North Shore.

Connect North Shore is operated by staff from the City of North Vancouver and the Districts of North and West Vancouver.