Latest News
Public Hearings on Hold during COVID-19
Regular Council Meetings continue virtually. Mayors' Message
A joint letter from North Shore Mayors to the community. Coronavirus Disease (COVID-19)
See what the City is doing in response to COVID-19. Get details on park related closures. City Hall Temporarily Closed to the Public
We are still available to serve you 8:30am to 5pm Monday-Friday. Library, Recreational & Cultural Facilities Closed
Harry Jerome, JBCC, Centennial Theatre and City Library closed until further notice. Attention Planning, Development, Permit Applicants & Holders
We've modified some of the our permitting and inspection procedures.

Attention Planning, Development + Permit Applicants & Holders

City Hall is temporarily closed to the general public so some of the City’s permitting and inspection procedures have been modified as follows:

  • Planning & Development Department Front Counter: Please direct all general permit- and inspection-related inquiries to 604-990-4220, or email us at
  • Permit Applications: Our process for new permit applications has been modified.


    • Trades Permits (Electrical, Gas, Plumbing, etc.) Wherever possible, please apply for trades permits electronically. Application forms are available online at: Email completed applications to Fee payments will be processed using the CityServe Online Service Centre. Hardcopy permit application submissions are still being accepted at City Hall, in a drop box outside the 14th Street East entrance. A delay of up to 48 hours in processing hardcopy applications should be anticipated.
    • Building Permits: Building Permit applications may be dropped off at 14th Street East entrance. Applicants will be emailed a permit application fee invoice once intake processing is completed; fee payments can be made online using CityServe or by cheque via the drop box. A delay of up to 48 hours in processing applications should be anticipated.
  • Inspections: Please submit inspections requests via the City’s 24-hr inspection request line at 604-990-4249. They will be reviewed on a first-come, first-served basis. City staff may not attend to all inspection requests in person and may complete inspections based using alternate inspection methods. Should an inspection not be expected to be attended to in person by City staff, applicants will be contacted regarding next steps.

For information about how the City is addressing the COVID-19 situation, what our community can do to reduce health risks, and for ongoing updates, visit and monitor the City’s social media channels.

Thank you for your patience and cooperation.

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