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Wind & Power Outage

Seasonal storms often bring heavy rain and high winds to the City of North Vancouver and the North Shore. Severely High winds can bring down trees and branches causing power outages, road closures and traffic disruption. Wind warnings are issued for most B.C. coastal regions when sustained winds of 65 km/h or greater or wind gusts of 90 km/h or greater, are expected.

During periods of high winds and power outages it is best to stay off the roads, however if you must travel give yourself extra time since many traffic signals and street lights may not be operating. When driving during an outage remember that all intersections normally controlled by a traffic signal immediately become four-way stops. Always stop at a darkened intersection, and then proceed with caution.

Power Outages

Power Outages can be reported by calling 1-888-POWERON (1-888-769-3766).

Residents without power who need a place to get warm can visit their local community centre during regular opening hours.

Fallen Trees & Branches

City crews are continually patrolling the municipality to clear fallen trees and branches from City property as quickly as possible. To report fallen trees on City of North Vancouver property, please call the 24-hour emergency line at 604-988-2212.

To report a public works emergency, including a downed tree in North Vancouver District or West Vancouver District municipal property, please contact

District of North Vancouver 604-990-3666
District of West Vancouver 604-925-7100

Be Prepared for an Emergency

The City and provincial emergency personnel recommend residences and businesses make an emergency plan that includes a disaster supply kit. This kit should include enough water, dried and canned food, and emergency supplies (flashlights, batteries, first-aid supplies, prescription medicines, and a digital thermometer) to last at least 3 days. Use battery-powered flashlights and lanterns, rather than candles, gas lanterns, or torches (to minimize the risk of fire). You can find more information on emergency plans and supply kits here.

Wind & Power Outage Safety Tips

  • During periods of high winds and power outages it is best to stay off the roads, however if you must travel give yourself extra time since many traffic signals and street lights will not be operating.
  • When driving during an outage remember that all intersections normally controlled by a traffic signal immediately become four-way stops.
  • Always stop at a darkened intersection, then proceed with caution.
  • Treat all downed power lines as 'live' or energized. Stay at least 3 car lengths or 10 metres (30 feet) away.
  • Select alternate sources of cooking and heating. Be cautious. Many fuel sources are for OUTSIDE use only. Read the manufacturer's guidelines.
  • Turn off electrical appliances and equipment until conditions have improved. If a power surge follows start-up, it could damage sensitive electronic equipment.
  • If possible, check on a neighbour who may require assistance infants, elderly people, and people with disabilities may need some extra supplies and help keeping warm.

Visit the District of North Vancouver and/or the District of West Vancouver for current information about extreme weather conditions and wind & power outage advisories in these municipalities.

To report weather related problems, please contact:

City Operations Yard
Tel: 604-987-7155. After Hours Response Line at 604-988-2212.
Email: eng@cnv.org

Emergency Assistance

If you require emergency services, please call 9-1-1 for police, fire and ambulance assistance.

For non-emergency information visit:

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