Animal Control

Animal control services are provided through the City's Bylaw Services Department.


Missing Dog

If your dog is missing, you can contact an Animal Control Officer or Northwest Kennels at 604-985-4913.

Impounded Pets

Impounded pets are sent to Northwest Kennels, a private Kennel operator, and can be claimed during normal business hours upon paying a kennel fee.

Northwest Kennels
Phone: 604-985-4913
Address: 1310 Monashee Drive, North Vancouver (east of Capilano University and south of the City Cemetery)

Report Animal Cruelty or Neglect

To report animal cruelty or neglect, call the toll-free SPCA Emergency Line at 1-855-622-7722. The call centre is open seven days per week Mon to Fri: 9:00 a.m. to 5:30 p.m., Sat & Sun: 9:00 a.m. to 5:00 p.m.

Wildlife on Private Property

For direction on removing or relocating live wildlife (raccoons, skunks etc) on private property, please contact Wildlife Rescue Association.  The City of North Vancouver does not remove or relocate wildlife from private property.

Wildlife Rescue Association
Phone: 604-526-7275
Address: 5216 Glencarin Dr, Burnaby

Report Injured Wildlife

To report injured wildlife on private property, contact the BC SPCA Provincial Call Centre at 1-855-622-7722.

Wildlife Spotting (Bears, Coyotes, Cougars etc)

To report large wildlife contact the North Shore Black Bear Society at 604-317-4911 or BC Conservation Officer Services at 1-877-952-7277.

Contacts for issues related to wildlife:

  • Wildlife Rescue Association at 604-526-7275
  • North Shore Black Bear Society at 604-317-4911 or
  • BC Conservation Office Services at 1-877-952-7277

Dog Obedience & Etiquette

The North Vancouver Recreation Commission (NVRC) offers pet care programs ranging from puppy training to dog obedience. Various levels and locations are available. Visit the NVRC website for the latest online Leisure Guide, and look for the pet care programs are found under the "General" section of the guide.

The North Shore SPCA offers many courses and seminars and is a great resource for dog owners. The SPCA also responds to calls about animal cruelty or neglect.

For more information on dogs in City parks and dog etiquette, visit Dogs in City Parks.

Contact Info

Animal Control Services
Tel:  604-982-8302 | Monday to Friday, 8:30 - 5:00pm

After hours for dog related issues only
Tel: 604-607-1651

Immediate Dangerous Animal Concerns - RCMP 911

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