The City will only consider a dispute of a Bylaw Notice for a valid reason. Bylaw Notices are not dismissed for frivolous reasons, such as:
- you were unaware of the regulation
- no one else has received a Bylaw Notice for a similar violation
- you have never received a Bylaw Notice for this violation before
How to Dispute a Notice
To dispute a bylaw notice, you have several options:
- Visit cnv.ezpayca.com, enter your Bylaw Notice number, and complete the online form for dispute.
- On the back of your Bylaw Notice, complete all fields under BYLAW NOTICE DISPUTE and submit the completed form to the City either by mail, in person, or taking a photo and emailing it to bylaw@cnv.org.
Next Steps
After your dispute form has been received by the City, a Screening Officer will review the evidence and either cancel or uphold the Bylaw Notice. The Screening Officer will contact you to advise of their decision (note: the review process may take up to three months, depending on the volume of disputes).
If the Bylaw Notice has been upheld you have the following options:
- Pay the Bylaw Notice at the discounted penalty rate.
- Request an adjudication hearing. This hearing with a provincially appointed adjudicator will review the evidence and allow for your input. If the Bylaw Notice is cancelled as a result of adjudication, no funds will be owing. If the Bylaw Notice is upheld after adjudication, you will be required to pay an Adjudication Fee of $25 added to the regular rate of the Bylaw Notice (not the discounted rate).
- Adjudication hearings are open to the public, and are held on a regular basis in-person in the City Hall Atrium or online. Contact bylaw@cnv.org for upcoming hearing dates.
Contact Info
Questions about the bylaw dispute process? Contact us.
Phone: 604-982-8302 | Monday to Friday, 8:30 - 5:00pm
Email: bylaw@cnv.org