Utility Rates

Utility Bills Due February 26
This year in light of these challenging times, the 5% penalty for late payments has been reduced to 2%.

The City of North Vancouver’s 2021 utility rates are calculated to ensure delivery of current services and provide funding for sustainable infrastructure management.

This year, single unit residential fees are $514 for water and $444 for sewer, totalling $958. Multiple unit residential fees are $301 for water and $277 for sewer, totalling $578. Recognizing the potential financial hardship caused by the pandemic, Council reduced the first penalty to 2%. As such, a penalty of 2% will be applied to any balance which remains unpaid after February 26, 2021, and an additional penalty of 8% will be applied after April 30, 2021.

The back of your utility bill shows all payment options. You can review utility bill information online.

The City’s 2021 rates will generate sufficient revenue to ensure that utilities operate as a separate entity from other general property taxes. The revenues collected provide funds for annual operations and maintenance, on-going upgrading programs, long-term infrastructure replacement, and Metro Vancouver for water supply and sewage treatment.

The City’s water and sewer rates continue to be competitive compared to other municipalities within the region.



Utility Facts & Figures

The City works to limit the increase in utility rates for City rate payers. The largest portion of utility operating costs are direct costs for the purchase of drinking water and sewage treatment, payable to Metro Vancouver.


Metro Vancouver’s water purchase costs have increased approximately 3.5% over 2020. The remainder of utility rates is used to keep our municipal water system in good working order and to replace aging and higher-risk municipal water infrastructure.


Metro Vancouver’s sewer treatment charges have increased approximately 11% over 2020. It is anticipated that over the coming years, there will be significant increases in sewer costs until completion of the new North Shore Wastewater Treatment Plant. The City has funding set up to help offset future rate increases for residents.

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