Latest News
Monday's Council Meeting
Council approved a new working group to prevent homelessness and a new partnership with BC Housing. New! Safe Mobility Strategy
Council endorses a plan that will make our streets safer. Open Streets in the City
Enjoy new patio dining and more street space to walk and roll. Another First for the City
Alcohol consumption is now permitted in some City parks and plazas. Please enjoy responsibly. Moving Towards Our New Normal
The City's COVID-19 Transition Plan for City Hall and our community. I Love My City
Lots of ways to show your love for our amazing community.

Claims & Causes of Loss

Citizens may occasionally encounter a situation in which they suffer damage to their property or an injury to their person. This section describes some of these incidents and what you may do to seek help and relief.

For some incidents it may be necessary to make an insurance claim. In the majority of circumstances these claims will be made to the personal insurer (ie. Property, Auto or Medical) of the claimant that suffered the loss. In other instances the claim may be made against the City and that process is described on the Claims webpage and the Causes of Loss webpage.

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