City Hall services are being delivered online, by telephone, and in-person.
Access City services online, 24/7. In-person services are available Monday to Friday, 9am-4pm.
You can also email us at or 604-985-7761 Monday to Friday. 8:30am-5pm.

  • Centennial Theatre
  • All parks, trails and outdoor City facilities are OPEN, except Ray Perrault field to organized games/practices.

Please maintain a physical distance from other people of 2m (6 feet) when outside your home.

COVID-19: Affected City Services

Essential City Services

Though some of our facilities are closed or operating with reduced services, we continue to provide the essential services you rely on.

Emergency Services
Status: Normal Service

Policing, Fire Services, & Emergency Management.

Bylaw Enforcement Services
Status: Normal Service

Enforcement of regulations and bylaws.

Building & Fire Inspections
Status: Modified Service

Building and fire inspections.

Environmental Protection Services
Status: Normal Service

Environmental protection.

Community Services
Status: Normal Service

Coordination of critical social & community services.

Infrastructure Repair Services
Status: Normal Service

Critical infrastructure maintenance & repair.

Streets & Parks Services
Status: Modified Service

Traffic signal & street light operation and response to public safety issues.

Utility Services
Status: Normal Service

Potable water distribution, fire suppression & sewage collection.

Garbage & Recycling Services
Status: Normal Service

Curbside collection of solid waste, green waste & recycling.

Civic Building Services
Status: Modified Service

Operation of civic buildings, including parks washrooms.

Other Core Services

Many of our regular core services are now online or with slightly modified processes.

Permits & Licences
Status: Available Online

Submissions & processing accepted online.

Development Services
Status: Modified Service

Applications accepted electronically.

Planning Public Processes
Status: Modified Service

Public engagements, Public hearings & meetings are running virtually.

Museum & Library
Status: Modified Service, Available Online

Some services available online.

The Cemetery
Status: Normal Service

Normal hours and access has resumed.

Status: Open

All City playgrounds are open.

Utility Projects
Status: Modified Service

Critical replacements only.

Parks Maintenance
Status: Modified Service

Reduction in mowing & horticulture program.

Capital Projects
Status: Modified Service

Projects with contracts in place will proceed.

Recruitment & Hiring
Status: Modified Service

We are recruiting for select positions.

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