Your feedback will help us understand how we can design, plan and deliver engagements that offer meaningful opportunities for all community members to provide input and inform data that will support decision-making. We will use the framework to guide public engagement on:
- Planning and development
- Budgeting
- Policy-making
- Service delivery
Phase 1 – Engagement | Spring 2023 -Spring 2024
Gathering feedback about the principles and values of our community, and how they should be reflected in our Framework.
Framework Development | Summer 2024 - Spring 2025
Develop a framework, which will balance feedback and research to ensure our policy reflects our community’s unique needs.
Phase 2 – Engagement | Summer 2025
Present the draft Community Engagement Framework for review and feedback and deliver final revisions and adjustments as necessary.
Implementation | Late 2025
Communicate the final framework to the public and begin implementation across all City of North Vancouver projects.
What is a Community Engagement Framework?
A Community Engagement Framework is a structured approach that provides guidelines for community and stakeholder engagement. A strong framework ensures the public is involved in decision-making processes affecting people’s daily lives.
What is the City doing?
The City is developing a Community Engagement Framework designed to ensure people who live, work and play within our city have meaningful opportunities to impact the decisions that affect their lives.
Why is the City developing a framework?
A consistent, equitable approach to engagement will help the City make informed decisions and develop trusting relationships with the community. The Framework will better support information gathering, learning and listening approaches to help support the City in its decision making, in conjunction with contextual, technical and industry standard information.
Why is the City developing this framework now?
The City has been engaging with the community on municipal projects, initiatives and decisions, but is developing this framework now because we are seeking a consistent and best-practice informed approach to engagement across projects and departments. To date, we have not had a clear policy. This would benefit both the community and our staff, and ensure upcoming projects that will impact the future of our community are informed in a meaningful and authentic way.
Will there be an opportunity for community members to provide input into the framework?
Our Community Engagement Framework will be informed by feedback from those who live, work and play within the City of North Vancouver, along with best practices from the International Association of Public Participation and other municipalities across British Columbia.
We value the diversity of our community. We will ensure that people have equitable opportunities to participate in developing the framework. This process will help us understand how we can design, plan and deliver engagements that provide meaningful opportunities for all community members to provide input and inform data that will support decision-making.
When will I have an opportunity to engage?
Our process for developing our Community Engagement Framework will include:
- Phase 1 Engagement, Spring 2023 – Spring 2024, will gather feedback about the principles and values of our community and how they need to show up in our Framework.
- Framework Development, Summer/Fall 2024, will balance feedback with research to ensure our policy reflects our community’s unique needs.
- Phase 2 Engagement, Summer 2025, during which we will garner feedback on the draft Community Engagement Framework and revise as necessary.
- Implementation, late 2025, when we will communicate the final framework to the public and begin implementation across all City of North Vancouver projects.
How will the City use this framework?
The City will use our framework to involve the public in decision-making processes that affect our communities. We anticipate using the framework to guide public engagement on:
- Planning and development
- Budgeting
- Policy-making
- Service delivery
When will we know more about this project?
The City will provide engagement summary reports from each engagement phase. These reports will be posted on the Let’s Talk project page. We anticipate implementing the new framework in late 2025.
What kind of public engagement opportunities will the framework recommend?
Engagement activities will vary depending on the topic, the stage of the project, the impacted parties involved and other factors. Determining the types of engagement events and opportunities we’ll host in the future will be part of the framework. As part of developing the framework, we are asking the community to weigh in on activities like workshops, intercept surveys, focus groups, open houses and online engagement.
Who can I contact if I have questions?
If you have questions about the process or this project, please email us at engagement@cnv.org.