Bylaw Complaint Process

Bylaw complaints may be made by either phone or email. As per legal requirements, Bylaw Services is unable to respond to anonymous complaints.

When reporting an alleged violation, please provide this information:

  1. Name
  2. Address
  3. Phone number
  4. The address or location of the alleged violation
  5. Any identifying information (business name, etc)
  6. A brief summary of the alleged infraction as well as any involvement you have had in attempting to resolve the matter

Once the information is received, a Bylaw Enforcement Officer will be assigned to investigate the matter. When the investigation is complete, the Bylaw Enforcement Officer may contact you with information about the investigation, whether a violation occurred, and plans for resolution of the matter. Some complaints are easily remedied, while others take more time to rectify.

Contact Us

By phone: 604 982-8302
By email:

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