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Snow Warning

Snow warnings are issued when 15 centimeters or more of new snow are expected in a 24 hour period or less. During periods of heavy snow, City crews sand, salt and plow roads as needed. If travelling, please use extreme caution and give yourself extra time to reach your destination. Driving conditions may be treacherous, especially on inclines and side streets.

When periods of heavy snowfall occur, the City reminds residents and businesses that they are responsible to clear and salt their sidewalks.


Snow & Ice Removal

The City monitors road and weather conditions throughout the winter months. When snow and icy conditions are forecast, crews and equipment are dispatched to clear roads on a priority basis. Thank you for your cooperation and patience during a snow event as municipal crews work to keep your streets clear and safe.


Municipal crews salt and plow roads in order of priority:

  1. Major arterial streets, transit routes and access to emergency services
  2. Collector streets, routes leading to isolated neighbourhoods and schools
  3. Local streets

Local streets are cleared only after snow and ice conditions on arterial and collector streets have stabilized. Lanes and alleys are not plowed during a snow event.

To report a problem:

Monday to Friday 8:00am - 4:30pm call 604-987-7155
For after hours emergency call: 604-988-2212


Your Role as a Resident or Business

Please clear snow or ice and salt sidewalks and footpaths around your property as soon as possible after snow has stopped falling or ice has formed (Bylaw 6234). Ensure gutters and storm drains in front of your home are clear of snow, ice, leaves and other debris. This will allow for proper drainage of rain and melted snow, reducing the risk of flooding.

The owner or occupier of an industrial, commercial or multi-family property is required to remove any accumulation of snow or ice from the sidewalks and footpaths bordering the real property as soon as practical after the cessation of any snow or ice accumulation.


Get Ready For Snow Brochure - PDF


What You Can Do Before Snowfall:

  • Prepare for an emergency. Keep an emergency kit and supplies in your home, office and car. Stock up on food, water and ensure that your prescriptions are filled. Visit the North Shore Emergency Management Office online at www.nsemo.org, or call 778-338-6300
  • Note the locations of fire hydrants and catch basins around your property.
  • Purchase and install quality snow tires. Tune-up your vehicle for winter driving.
  • Keep a shovel and supply of salt handy for sidewalks and driveways.
  • Monitor local weather reports.
  • Make alternate arrangements (such as taking public transit) to commute to work, school, or medical appointments when it snows.

What You Can Do When it Snows:

  • Drive only if necessary. Public transit may be a good alternative
  • Avoid parking on the street. This will allow snow plows and salt trucks the room required to safely clear streets. This is particularly important on cul-de-sacs and narrow roadways.
  • Observe posted signs that may restrict on-street parking in some areas during periods of heavy snow
  • Do not abandon your car if it gets stuck. Illegally parked cars that hamper snow clearing may be ticketed and/or towed.
  • Clear snow away from fire hydrants. This will make it easier for the fire department to locate the hydrant in the event of an emergency.
  • Check on neighbours and family members who may need some extra assistance.
  • Stay away from rivers and creeks. With heavy rainfall or melting snowpack comes increased risk, due to elevated water levels, swift moving currents, and bank erosion.
  • Report downed power lines. Stay clear and contact BC Hydro at 1-888-POWERON. Go to BC Hydro's website for further information about power outages at www.bchydro.com/outages.

Collection Services During a Snow Event

In the event of hazardous road conditions due to snow and ice, it may be necessary to suspend garbage, recycling and green waste collection in some or all parts of the North Shore.


Garbage Collection

If your garbage collection is missed, then crews will attempt to make the collection the following day. Please ensure that your containers are not buried in snow. If crews are unable to collect your material the next day, then it will be collected on your next scheduled collection day and the container limit will be increased to accommodate the missed pickup.

Note: If your garbage/recycling is normally collected from the street, do not place your garbage cans and recycling containers on the road. Keep them on the sidewalk or boulevard and remove them as soon as possible after they have been emptied.


Recycling Collection

If recycling collection is missed, crews will attempt service the following day. If crews are not able to collect your material the next day, please remove it from the curb until your next scheduled collection day.


Green Waste Collection

Green waste collection may be suspended in the City of North Vancouver during snow and icy conditions, allowing crews to focus on garbage collection.


Check School Closures

Schools can also be affected by heavy snowfall. In the event of a major snowfall, local area schools may be closed. Please check the following websites during a snow event for more information.

  • North Vancouver School District: www.nvsd44.bc.ca
  • West Vancouver School District: www.sd45.bc.ca or 604-981-1234 (24 hours)
  • Independent/Private Schools: Please contact the school directly.

Winter Storm Safety Tips

Winter weather has arrived and everyone should be prepared and know what to do in extreme weather conditions. Please consider the following safety tips during periods of heavy snow:

  • Stay informed about the latest weather warnings and forecasts.
  • Clear and salt the sidewalks around your home or business.
  • Avoid parking on the road. Parked vehicles make it difficult for the snow plows and salt trucks to efficiently clear the roads.
  • Avoid driving if possible. If you must drive, give yourself extra time to reach your destination, drive only with snow tires and remove all snow from your vehicle before driving.
  • Keep an emergency kit in your home and vehicle.
  • Check on neighbours who may require assistance.
  • Clear the drainage basins / storm drains of snow, ice and other debris.

If your power is out:

  • Select alternate sources of cooking and heating. Be cautious. Many fuel sources are for OUTSIDE use only. Read the manufacturers guidelines.
  • Check on neighbours who may require assistance - infants, elderly people, and people with disabilities may need some extra supplies and help keeping warm.
  • Turn off electrical appliances and equipment. If a power surge follows start-up, it could damage sensitive electronic equipment.
  • Keep a flashlight, spare batteries, candles and matches on hand. Ensure that matches are kept out of reach of children.
  • Keep a battery operated radio on hand so you can listen to weather and news updates.
  • If possible, avoid driving until conditions have improved. Roads may be icy and blocked by downed trees.
  • Treat all downed power lines as "live" or energized. Stay as least three car lengths or 10 metres (30 feet) away.

Visit the North Shore Emergency Management Office website at www.nsemo.org, or call 604-983-9440 to find out more about personal emergency preparedness and for information on free emergency preparedness workshops.


For Immediate Assistance

If you require emergency services, please call 9-1-1 for police, fire and ambulance assistance. You can also visit the following pages for specific emergency information:


Contact Info

Thank you for your cooperation and patience during a snow event as municipal crews work to keep your streets clear and safe. For more information on the City's snow and ice removal policy and how you can prepare for winter storms, please contact the City at:

City of North Vancouver
141 West 14th Street
Tel: 604-983-7333
Email: eng@cnv.org


To report a problem:

Operations Division
Tel: 604-987-7155
Office Hours: 8:00am - 4:30pm (Monday to Friday). For after hours emergency call 604-988-2212.

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